User-centered design (UCD) is a project approach that puts the intended users of a site at the centre of its design and development. It does this by talking directly to the user at key points in the project to make sure the site will deliver upon their requirements. The stages are carried out in an [...]

User-centered Design is not brain surgery. Noted usability specialist Steve Krug summed it up best in his well-regarded usability bible “Dont Make Me Think!,” the very title of which says it all as elegantly and eloquently as this website producer has ever heard it put. Its not such a difficult concept. People want things to [...]