User-centered design (UCD) is a project approach that puts the intended users of a site at the centre of its design and development. It does this by talking directly to the user at key points in the project to make sure the site will deliver upon their requirements. The stages are carried out in an [...]

Recently, I was attempting to validate a page for a client’s web site using the HTML Validation Tool and had some interesting and unexpected results. The document failed validation which was strange since I routinely make it a point to double check all of my markup before even uploading the page to the testing server. [...]