Thaidoweb 2008

IBM Lotus Notes with Domino email server is traditional document workflow management solution for large corporate business, where you need audit trail on approval cycle and decision making. Microsoft Business Solutions CRM is very cost efficient solution to automate sales process. It might be surprising, but we see good strata of clients who are willing to deploy and integrate both systems: MS CRM and Lotus Domino. In our opinion these clients are balancing ERP platform risks and trying to protect [...]

Microsoft Business Solutions CRM data conversion deserves FAQ type of article, where IT people could get initial directions. Even if it seems as a trivial task, we would suggest you to think about these possible scenarios: objects mapping between your legacy CRM: GoldMine, ACT, Siebel, Lotus Notes Domino. When you think about MS CRM switch over ? do you think just to transfer master records: Leads, Contacts, Accounts, or you are thinking about historical activities: emails, faxes, calls, appointments, etc?
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Remember old good days when your company probably had Great Plains Dynamics? If you are in San Francisco Bay Area ? you had local Great Plains Software partner consulting company, who served you basically coming onsite and charging you four hours minimum, even if the problem deserved 5-min fix? This was at the end of 20th century and remote support technologies were not very advanced ? Citrix was making good progress and taking market over from Symantec PCAnywhere. Today, when [...]

Microsoft Business Solutions Great Plains has substantial market share among horizontal and vertical clientele in the USA, Canada (including French version for Quebec/Montreal), UK, Australia, New Zealand, Spanish speaking Latin and Central America, South Africa and Middle East. Nowadays ERP can not stay as it is off-the-shelf product ? it requires integration with Legacy or newly implemented systems, such as CRM, Retail Management applications, custom in-house made business systems (transportation/cargo tracking, etc). The tendency is that if company uses Microsoft-driven [...]

Microsoft Business Solutions CRM and IBM Lotus Notes Domino, being two groupware products from competing software development leaders, however could coexist within one organization computer network and even work together in collaboration. There maybe multiple reason why corporation would use both products: licensing, commitment to IBM Lotus Notes as legacy product, risk balancing ? staking on both Microsoft and Java/EJB/J2EE platforms, deploying Lotus advanced workflow to automate document management, etc. The need to synchronize MS CRM and Lotus Notes Domino [...]

Microsoft Business Solutions CRM is now approaching the phase of being mature product and the CRM solution you may consider for large publicly traded company. Our view point considers the fact of multiple platforms and systems coexistence and balancing: UNIX, Linux, Microsoft Windows, Java, .Net, PC, AS/400, RS6000, Microsoft Exchange, Lotus Notes Domino, etc. This increases the cost of maintenance, but decreases the risk of being trapped to one vendor/solution. So far we’ve seen successful implementations of Microsoft CRM in [...]

Lotus Notes Domino is very efficient in electronic document workflow automation. Unfortunately the electronic document workflow can not replace paper documents completely. For example some documents should be sent to your suppliers or customer in paper form. Lotus Notes (as a client) has built-in tools for printing documents, views and folders. But inbuilt Lotus Notes mechanisms providing such services as printing on the paper Domino database contents can not solve all reports generation objectives.
Regular printing mechanisms of Lotus Notes client [...]

We will base our prognosis on our Microsoft Business Solutions ERP consulting practice: Microsoft Great Plains, Navision, Axapta, MS CRM. Also we’ve analyzed Oracle products: Oracle Financials, JD Edwards, PeopleSoft, and IBM Lotus Notes Domino. The trends could be seen in both: so-called functional consulting, dealing with overall system implementation and user training and customization ? customization tools, open vs. proprietary technologies, etc. Our ideas are addressed to large corporate business IT departments, because in our opinion these professionals are [...]

Beginning with Domino version R4 it has integration with the Web, and the server itself becomes a HTTP-server. The next releases of Domino Web-server add new functionality (for example servlet managers, supported JVM versions upgrade, etc). To give you general picture and abstracting from details we’ll talk about two major Domino Web-server functions:
1. Domino Web-server is the full-featured HTTP-server. In other words, it can provide static (or conditionally static) files as the reply to HTTP-browser’s requests (including HTML, image, JavaScript, [...]

Microsoft CRM and IBM Lotus Notes Domino seem to be taking completely different paths and if company is Microsoft oriented – we see MS CRM, MS Exchange, MS SQL Server, SharePoint, etc. In the case of Lotus Domino – it is opposite – Lotus is corporate Information Media and could technically play CRM role with internal messaging coming through Lotus Domino server. However realities of modern corporation give us multiple examples when Microsoft CRM and Lotus Domino should coexist in [...]