Microsoft CRM was designed to be easily customizable. Microsoft CRM Software Development Kit (MS CRM SDK) which you can download from Microsoft website contains descriptions of the objects or classes, exposed for customization. It has sample code in C# and partially in VB.Net. In Visual Studio.Net you can analyze all the classes, used by Microsoft [...]

Microsoft Great Plains, former Great Plains Software Dynamics / eEnterprise was introduced in 1993 as first Microsoft Windows and Macintosh based graphical accounting/ERP application for Mid-Size businesses. Considering the history of furniture retailer and custom assembly lines ? they showed up on the market about five decades ago and they have automated their business operations [...]

Microsoft Great Plains and Microsoft CRM become more and more popular, partly because of Microsoft muscles behind them. Now Great Plains is targeted to the whole spectrum of horizontal and vertical market clientele. Small companies use Small Business Manager (which is based on the same technology ? Great Plains Dexterity dictionary and runtime), Great Plains [...]

As we could imagine, if you are reading this article ? you are in the decision making mode, probably replacing legacy system with the new one or abandoning either Unix/Mainframe or Apple direction for your corporation. In any case, nobody should make an outside influence on your decision ? you should be maximally objective. Let [...]