Thaidoweb 2008

Microsoft Business Solutions CRM data conversion deserves FAQ type of article, where IT people could get initial directions. Even if it seems as a trivial task, we would suggest you to think about these possible scenarios: objects mapping between your legacy CRM: GoldMine, ACT, Siebel, Lotus Notes Domino. When you think about MS CRM switch over ? do you think just to transfer master records: Leads, Contacts, Accounts, or you are thinking about historical activities: emails, faxes, calls, appointments, etc?
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