Tag: Customer Retention

Edit Your Website

Posted on Mar.09, 2009, under Web Design No Comments

What would happen if you needed to make an edit to your website?
Do you have the knowledge or wherewithal to manage the task
yourself? Or do you consider yourself technologically
challenged, and are therefore dependent on a graphic designer or
webmaster? Keeping your website up to date with fresh
information is crucial to maintain site visitors, online sales
and customer retention. Storing stale data on your site can be
detrimental to your online success.
Without an understanding of HTML or website editing programs
such as DreamWeaver or FrontPage, [...]


Customer Support for Web-Hosting Newbies

Posted on Oct.10, 2008, under Web Hosting No Comments

Webhosting is a highly competitive field where only those who provide quality service succeed . Quality support increases customer retention which is as important as new customer acquisition.
There is no hard and fast rule on how to provide support. However for a startup webhosting company, its better to be aware of the options available. This article would show how effectively support can be provided with the limited resources available. Many of the ideas and [...]