Microsoft Business Solutions offers several ERP applications: Great Plains, Navision, Solomon and its own CRM solution ? Microsoft CRM. Targeting to automate all business operations, Microsoft CRM is now integrated with Microsoft Great Plains and in the close future it should have integration with Microsoft Navision. In this small article we’ll show you business automation [...]

Microsoft Business Solutions Great Plains was historically designed to serve mid-market first and then with addition and acquisition of new modules ? Great Plains Dynamics architects planned to enter into corporate market. When Microsoft SQL Server took its place as relatively reliable and stable database platform, Great Plains gained scalability. Let’s consider the questions, you [...]

Microsoft CRM and IBM Lotus Notes Domino seem to be taking completely different paths and if company is Microsoft oriented – we see MS CRM, MS Exchange, MS SQL Server, SharePoint, etc. In the case of Lotus Domino – it is opposite – Lotus is corporate Information Media and could technically play CRM role with [...]

Microsoft Business Solutions CRM is web-based CRM application, deploying all the spectrum of recent Microsoft technologies. We’ll try to analyze different needs and implementation scenarios attributed to specific industries and business types, based on our experience. First we would like to emphasize the increasing role of in-house IT department in the strategic decision making. Looking [...]